Welcome to Inncrumbs, your trusted partner for hotel booking and travel accommodations. This User Agreement (“Agreement”) defines the rights and obligations between you (“User”, “Customer”) and Inncrumbs (“Company”, “we”, “us”). By accessing, browsing, and making use of our website and booking services, you confirm your agreement to follow all the terms and conditions stipulated herein. Please read this document carefully before proceeding with any reservations, as it covers legally binding provisions regarding booking procedures, cancellation policies, data privacy, usage of cookies, and other essential aspects.
The terms established in this Agreement incorporate additional rules set forth in our Cancellation Policy and Data Privacy Policy. Should you disagree with any of the conditions provided here, you are requested to refrain from using our website and services. We reserve the right to update or amend this Agreement at any time. Any modifications become effective immediately upon posting on our website, and continued usage will imply acceptance of those changes.
Within this Agreement, several terms are defined for clarity. “Booking” refers to a reservation made through our website for hotel accommodations, which may require immediate confirmation or pre-authorization of payment details. “Cancellation” describes the termination of a confirmed booking pursuant to this Agreement. “Personal Data” includes any information relating to an identified or identifiable natural person as defined by applicable data protection laws.
We stress that this Agreement applies exclusively to services offered through our website. All users must provide accurate, complete, and truthful information upon registration and booking. You are responsible for maintaining the confidentiality of your account information and must immediately notify us of any unauthorized access or suspicious activity. In the event of fraud or misuse, Inncrumbs reserves the right to suspend or terminate your account without prior notice.
When making a booking through our service, you agree to provide valid, current, and complete information as required during the reservation procedure. All bookings are subject to confirmation by the respective hotel and remain provisional until confirmed by the hotel or our technical system. Payment details are collected securely and handled in accordance with our secure payment protocols, ensuring the highest level of data protection and encryption.
Upon the successful confirmation of your booking, a confirmation email is sent to you. This email serves as your official booking confirmation. In case of any discrepancies between your reservation details and the official confirmation, please contact our customer support immediately via email at [email protected] or by post at our physical address 2 Heinrich-Hertz-Straße Schleswig 24837 Deutschland.
Inncrumbs provides a transparent cancellation and modification policy, designed to protect both the Customer and the hospitality provider. Cancellation policies may differ depending on the hotel’s specific terms and the type of booking made. It is your responsibility to carefully review the cancellation terms during the booking process.
In general, you may cancel your booking without incurring any penalty if the cancellation is received within the specified free cancellation period as mentioned in your booking confirmation. After the free cancellation window has expired, a cancellation fee calculated as a percentage of the total booking amount may be applicable. Specific deadlines for cancellation and conditions that may result in penalties (such as failure to appear or partial cancellations) will be clearly indicated in the booking details.
Requests for modifying the details of your confirmed booking, such as changes to the check-in or check-out dates, guest details, or room preferences, are subject to the policies of the respective hotel. Inncrumbs will act as an intermediary to facilitate the process, but any changes are ultimately subject to confirmation by the hotel. In cases where modifications incur additional charges or adjustments, these will be communicated to you prior to finalizing the changes.
Once a cancellation request is formally accepted, the process of refunding your payment will be carried out according to the original method of payment, unless otherwise agreed upon in writing. Refund timelines may vary and, in some instances, extend up to the maximum period allowed by applicable laws.
Protecting your Personal Data is one of our top priorities. We strictly adhere to the applicable data protection regulations, which include the General Data Protection Regulation (GDPR) enforced within the European Union, ensuring a high standard of privacy and data security. We gather, store, and process Personal Data solely for the purposes of facilitating bookings, managing your account, and improving our service offerings.
The types of Personal Data collected may include, but are not limited to, your name, contact details, payment information, and booking history. All such information is processed lawfully, fairly, and transparently. By using our website, you consent to the collection and use of your data in conformity with this Privacy Policy.
You have the right to access, correct, or request deletion of your Personal Data at any time. Requests for data deletion or modification should be submitted through our support channels. Upon verification of your identity, we will proceed with your request within the timelines mandated by law. Please note that certain data might be retained for legitimate business or legal purposes, such as record-keeping in case of disputes.
To safeguard your Personal Data, we employ modern security measures including encryption, firewalls, and secured server protocols. Regular audits and assessments are conducted to ensure the integrity and confidentiality of all information held on our systems. Notwithstanding these measures, you acknowledge that no system can be completely error-free and that we cannot guarantee the absolute security of data transmissions via the internet.
By continuing to use our services, you grant us your explicit consent to process your Personal Data in accordance with this Agreement and our Data Privacy Policy.
Inncrumbs provides this website and all related booking services “as is” without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. While we strive to offer accurate and up-to-date information, we do not guarantee that the hotel details or booking terms displayed are free from errors or omissions.
In no event shall Inncrumbs, its affiliates, or its officers be held liable for any direct, indirect, incidental, consequential, special, or punitive damages resulting from the use of, or the inability to use, our services. This includes but is not limited to any disruptions, technical failures, or inaccuracies relating to hotel availability, pricing, or cancellation fees.
We expressly disclaim any responsibility for third-party actions, including those by hotels or payment processors. Should you experience any issues with your booking or encounter disputes with a hotel, you are encouraged to resolve the matter directly with the hotel. However, we commit to cooperating and providing any necessary support to facilitate a resolution.
This Agreement constitutes the entire understanding between You and Inncrumbs regarding the subject matter herein. It supersedes any prior agreements or communications, whether written or oral. In the event that any provision of this Agreement is declared invalid or unenforceable by a court of competent jurisdiction, such provision shall be deemed severable and the remainder of the Agreement shall continue in full force and effect.
The failure of Inncrumbs to enforce any right or provision under this Agreement shall not constitute a waiver of such right or provision unless explicitly acknowledged and agreed to in writing. You agree that any disputes arising from or in connection with this Agreement shall be governed by and construed in accordance with applicable laws on data protection and consumer rights.
All notices or communications related to this Agreement shall be directed to our customer support channels provided within our website and can be addressed via email to [email protected], or by postal mail to our registered address 2 Heinrich-Hertz-Straße Schleswig 24837 Deutschland.
Revision Date: 11/03/2025.
Your use of our hotel booking services constitutes your acknowledgment and acceptance of all terms contained in this Agreement. It is essential that you review all sections periodically to remain informed about our policies, which may be updated to reflect changes in our service offerings, technology, or legal requirements. We advise you to keep a personal copy of this Agreement for your records.
Should any part of this Agreement be subject to local or international legal requirements—particularly those concerning data security, user consent, and cookies—Inncrumbs commits to adjusting its operations to meet or exceed such statutory obligations. We take our responsibilities seriously and continuously strive to deliver a secure, reliable, and compliant service.
Thank you for choosing Inncrumbs. We value your trust and are dedicated to ensuring that your experience with our booking platform remains both enjoyable and legally protected.
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